Privacy
Last updated: 25 July 2026
This Privacy Policy explains how VISIONICA ARCHITECTURAL VISUALIZATION SERVICE – FZCO (“VISIONICA”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit visionica.xyz, use the contact form or otherwise interact with the Website.
We are committed to handling personal information responsibly, transparently and in accordance with applicable data protection laws, including the United Arab Emirates Federal Decree by Law No. (45) of 2021 Concerning the Protection of Personal Data and, where applicable, the European Union General Data Protection Regulation.
This Privacy Policy applies only to personal information processed through the Website and related contact-form communications. It does not govern any separate relationship or activity conducted independently of the Website.
1. Data controller
The controller responsible for the processing of personal information through this Website is:
VISIONICA ARCHITECTURAL VISUALIZATION SERVICE – FZCO
DSO-IFZA, IFZA Properties
Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: info@visionica.xyz
2. Information we collect
Depending on how you interact with the Website, we may collect the following information.
2.1 Information submitted through the contact form
- name;
- email address;
- company name, when voluntarily provided;
- the contents of your message;
- any other information you choose to include in your enquiry.
Please do not submit confidential, sensitive or unnecessary personal information through the contact form.
2.2 Technical and usage information
When you access the Website, certain technical information may be processed automatically, including:
- IP address and approximate geographical information;
- browser type and version;
- device type and operating system;
- pages viewed and interactions with the Website;
- referring website or traffic source;
- date, time and duration of visits;
- security, diagnostic and server-log information.
2.3 Cookies and similar technologies
The Website uses cookies and related technologies for essential functionality, consent management and, where permission has been granted, Website analytics.
Detailed information about the cookies used, their purposes and how to manage your choices is available in our Cookie Policy.
3. How we use personal information
We may process personal information to:
- receive, assess and respond to enquiries submitted through the Website;
- provide the information requested by a visitor;
- operate, maintain, secure and improve the Website;
- understand Website usage and performance, where analytics consent has been given;
- detect technical problems, misuse, fraud or security threats;
- comply with applicable legal or regulatory obligations;
- establish, exercise or defend legal claims relating to the Website or its use.
We do not use contact-form information to send newsletters or unsolicited marketing communications.
4. Legal grounds for processing
Depending on the circumstances and the law applicable to you, we rely on one or more of the following grounds:
- Consent: for non-essential cookies, analytics and any processing for which you have provided a specific and freely given choice.
- Legitimate interests: where applicable, to respond to Website enquiries, operate and secure the Website, prevent misuse and understand how the Website is used, provided those interests are not overridden by your rights.
- Legal obligations: where processing is necessary to comply with applicable law or a lawful request.
- Legal claims: where information is required to establish, exercise or defend our legal rights in connection with the Website or its use.
5. Contact form communications
When you submit the contact form, the information you provide is transmitted to VISIONICA and used only to review and respond to your enquiry. Submitting the form does not create any contractual, commercial, professional or other legal relationship, and does not create an obligation for either party.
We may retain relevant communications when reasonably necessary to respond to the enquiry, maintain appropriate records, protect the Website and comply with applicable legal obligations.
6. Google Analytics
Subject to your consent, this Website uses Google Analytics 4 to understand how visitors find and use the Website and to evaluate its performance.
Analytics may process information such as page views, interactions, device and browser information, traffic sources, approximate location and cookie or device identifiers. VISIONICA does not intentionally send names, email addresses or contact-form message content to Google Analytics.
Google Analytics is activated through our consent-management system only in accordance with the choices made through the cookie banner. You may reject analytics cookies or withdraw your consent at any time by reopening the privacy settings available on the Website.
Google states that GA4 uses IP addresses at collection time to derive approximate geographical information and determine the optimal data centre, then discards them before the data is logged. For more information, see Google’s Privacy Policy.
7. Complianz consent management
We use Complianz to display the cookie banner, store and apply your privacy preferences, block non-essential technologies where required and generate the Website’s Cookie Policy.
Essential consent-management information may be stored so that the Website can remember and apply your choices.
8. Sharing of personal information
We do not sell or rent personal information.
Information may be shared with the following recipients where reasonably necessary:
- Website hosting, maintenance, email, analytics and security service providers;
- professional advisers such as accountants, legal advisers or consultants;
- technical contractors assisting with the operation, maintenance or security of the Website;
- governmental, regulatory, judicial or law-enforcement authorities where legally required.
Service providers may process information only for the services they provide to us and subject to applicable contractual, confidentiality and security requirements.
9. International data transfers
VISIONICA is established in the United Arab Emirates. Some service providers may process or store information in other countries, including countries outside the UAE, the European Economic Area or your country of residence.
Where required, we take reasonable steps to ensure that international transfers are made using appropriate legal, contractual and organisational safeguards.
10. Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
- General enquiries may be retained for up to 24 months after the last meaningful communication, unless a longer period is required or justified under applicable law.
- Technical logs are retained for a limited period appropriate for security, diagnostics and system administration.
- Analytics data is retained according to the retention settings configured in Google Analytics and may be aggregated or deleted when it is no longer required.
- Consent preferences may remain stored until they expire, are replaced or are withdrawn.
Information may be deleted earlier when it is no longer required or when a valid deletion request applies.
11. Data security
We apply reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive or confidential information through the Website.
12. Your privacy rights
Subject to applicable law and any lawful limitations, you may have the right to:
- request information about how your personal data is processed;
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information;
- request restriction or suspension of certain processing;
- object to processing based on legitimate interests;
- withdraw consent at any time, without affecting prior lawful processing;
- request data portability where applicable;
- submit a complaint to the competent data-protection authority.
To exercise a privacy right, email info@visionica.xyz. We may need to verify your identity before completing a request.
13. Automated decision-making
VISIONICA does not use information collected through this Website to make decisions based solely on automated processing that produce legal or similarly significant effects.
14. Children’s privacy
This Website is not directed to children. We do not knowingly collect personal information from children through the Website.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
15. External links
The Website may contain links to external websites or services. VISIONICA is not responsible for their content, security or privacy practices. You should review the privacy information provided by the relevant third party.
16. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to the Website, its features, our technology providers or applicable legal requirements.
The updated version will be published on this page and identified by a revised “Last updated” date.
17. Contact
Questions, requests or concerns regarding this Privacy Policy or the handling of personal information may be sent to:
VISIONICA ARCHITECTURAL VISUALIZATION SERVICE – FZCO
DSO-IFZA, IFZA Properties
Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: privacy@visionica.xyz